Last updated: 21/05/2026

Thank you for shopping with MayorStoreUK. We are committed to providing a smooth and reliable shipping experience for all customers.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. Shipping & Delivery Times

Estimated delivery times are as follows:

• United Kingdom: 5–12 business days
• International Orders: 7–20 business days

Please note that delivery times are estimates and may vary depending on destination, customs processing, courier delays, or periods of high demand.

3. Shipping Costs

Shipping fees are calculated at checkout based on the customer’s location and selected shipping method.

4. Tracking Information

Once your order has been dispatched, tracking information will be sent to the email address provided during checkout.

5. Delays & External Factors

While we work closely with our shipping partners to ensure timely delivery, MayorStoreUK is not responsible for delays caused by:

• Courier disruptions
• Customs clearance procedures
• Weather conditions
• Incorrect customer information
• Other circumstances beyond our control

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout. We are not responsible for orders delayed or lost due to incorrect addresses provided by the customer.

7. Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist in resolving the issue with the courier.

8. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

MayorStoreUK
Flat 3, 139 Hole Farm Road
Birmingham
United Kingdom
B31 2DE

📧 Email: support@mayorstoreuk.com
📞 Phone: +44 7909 432629